Simply browse our collections, select your product, choose your preferred size and color, and add it to your cart. Once you're ready, proceed to checkout and follow the steps to complete your order.

We process orders as quickly as possible. If you need to make a change or cancel an order, contact us as soon as possible after placing it. We’ll do our best to accommodate your request, but changes may not be possible once your order has been processed or shipped.

Once your order leaves our warehouse, you'll receive a shipping confirmation email containing your tracking information.

Yes. Your shipping confirmation email will include a tracking link so you can follow your order from dispatch to delivery.

We currently ship to selected locations. Available shipping destinations and rates will be displayed during checkout.

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and shipping method selected at checkout.

Yes. We offer free shipping on orders over $75 within eligible shipping regions.

Once your order has been shipped, delivery is handled by the selected carrier. If your tracking information hasn't updated for several business days, please contact us and we'll help investigate the shipment.

We want you to feel confident in what you buy. Eligible unworn and unused items can be returned within 30 days of delivery, subject to our return policy.

Yes, where available. If the size you need is in stock, we'll be happy to assist with an exchange according to our exchange policy.

Items must be unworn, unwashed and in their original condition with original tags attached. Items showing signs of wear or damage may not be eligible for return.

Certain sale or promotional items may be final sale. Please check the product listing and our return policy before purchasing.

Our products are designed with a modern, relaxed aesthetic. Fit can vary between styles, so we recommend checking the individual product page for specific fit information before ordering.

You'll find our size guide on product pages and through the main navigation. When in doubt, we recommend comparing the measurements with a similar garment you already own.

If you're between sizes, your choice will depend on the fit you're looking for. Choose the smaller size for a more fitted look or size up for a more relaxed, oversized feel.

Yes. Product pages will include detailed measurements and fit information where available. As our collections grow, we'll continue adding information such as garment measurements, model sizing and fit notes.

SASSY is built around a simple idea: confidence, worn daily.

We focus on premium essentials designed for real life—clean silhouettes, considered details, quality materials and timeless pieces that can become part of your everyday rotation.

Care instructions vary by product and fabric. Always follow the care instructions provided on the individual product page and garment label to help maintain the quality and fit of your piece.

Manufacturing locations may vary between products and collections. Specific country-of-manufacture information will be provided on the relevant product page where available.

We select fabrics based on the individual product, with a focus on comfort, durability, weight and everyday wear. Specific material compositions and fabric details will be listed on each product page.

As we continue developing and testing our collections, certain products may be refined to improve fit, fabric, construction or durability. Our goal is always to make each piece better.

No. You can check out as a guest. Creating an account simply makes it easier to view orders, save information and manage your SASSY shopping experience.

Available payment methods are displayed during checkout and may vary depending on your location.

Yes. Payments are processed through secure payment providers. SASSY does not directly store your full payment card information.